Quality Assurance

Quality across all trades is the cornerstone of our growth and reputation. Our in-house Systems Managers ensure that appropriate infrastructure and resources are in place at the start of each project. They also work with our Contracts Managers, project teams and Health and Safety teams to develop Project Quailty Plans and RAMS. Ensuring that the project workforce is fully briefed and given additional training where needed.

Our project teams utilise Procore and Field View to manage inspections, the audit trail and communication with our clients. Digital hold points are put in place to allow client sign off prior to progressing and to ensure NCR’s are dealt with immediately. All communication is submitted on our client’s preference of software.

A key part of our offering is a full cavity or through the wall service. All elements of this work including secondary steel/masonry support, fire barrier, insulation, SFS, blockwork, stonework and masonry are carried out by in-house operatives. This not only reduces our client’s management requirements on site but also offers the benefits of superior quality and performance.

Fire safety is of paramount importance in high rise construction. Lee Marley is independently accredited by International Fire Consultants Ltd to install vertical and horizontal fire protection within our façade or internal blockwork specialisms.

Zero-harm is the starting point for safety at Lee Marley. Our in-house safety team, with specialists across all our trades, support our experienced project teams in planning activities, applying best practice and encouraging intervention if standards are not met.

Data is collated and monitored using our Procore online system. This includes health and safety reports, weekly plant, LOLER and harness inspections and PAT testing. Company and site inductions are carried out on the Causeway web portal providing a clear record of operatives understanding of risk assessments and method statements. The system is also used to capture operatives certified qualifications onto our digital training matrix.

Scaffolding requires absolute surety and confidence in its testing regime. All of our scaffolding is constructed and designed to TG20 regulations. Lee Marley uses Scafftag to electronically capture our scaffold inspection regime providing a clear audit trail and timing alerts to ensure our scaffolds conform to their design intent and use.

A powerful driver of developing a progressive culture is behavioural safety. An early adopter of the strategy Lee Marley developed an in-house programme ‘Think Smart Before You Start’ to reinforce a culture of planning and considering our behaviours before and during every activity that we undertake.

To develop a safety-first culture, provision must be made for operatives to provide feedback in a blame free way. To facilitate this, Lee Marley provides a QR code driven system that allows operatives to report near-miss events or provide feedback anonymously. This data is then analysed and acted upon. It also forms a key part of our Management Board reporting and continual improvement within our business management system that is audited to ISO 9001, 14001 and 45001.

Our core trades involve hard work and focussed deadlines, meaning that a toll may be paid on both the body and mind. This in turn can put the individual and their co-workers in danger on the job if they are unable to focus on the task in hand. It can also cause harm away from
the workplace.

We are highly cognisant of this hidden danger and a core part of our safety team’s remit is to ensure that our operatives have the correct support at hand. Consequently, we offer health checks for high-risk staff and have a mental health champion who sits on our management board and an in-house mental health first aider